Blog

Entrada de blog Missing rice!

02 Febrero 2011

If you are a Freericer who regular checks back in on your account and keeps a small part of the day free to help raise rice (there are many of us), you will have noticed a drop in your rice totals yesterday.

Our apologies for causing concern - we upgraded the Freerice database and servers to increase the speed of the site. You will note that questions are now loading faster. However, in the process, the old database was not uploaded correctly resulting in rice totals dropping dramatically.

We have now rectified the situation and you should see your totals are restored. But please let us know if the problem persists?

Many thanks for taking the time to play Freerice and raise rice!
Team Freerice

Comentarios
Thu, 09/27/2012 - 03:11 104598

whats wrong with the free rice .com server thing. i think i lost atleast 6000 grains and its not fair. my school is in a competion and were not going to win if our rice doestn show up. what to what to do! please fix it immediatly! I know my group is in the lead but its nt showing! help please fix thanks!

Mon, 08/13/2012 - 12:54 Sharks58uk

My rice consistently goes missing. I will do an experiment to help provide you with some evidence that you may be able to track. My current total is 4390 and my group total is 390. I will now go away and answer some questions.

Wed, 11/23/2011 - 04:32 coke77

i havent had even 1 of the grains i earn save on my account.

Mon, 10/10/2011 - 08:30 thepro1998

Hey Guys! I keep experiencing problems where my rice won't get saved into my account and team. I should have over 100K but I only have 30790 on my account. As for my team, I should have helped contributed about 60K or so but it appears I only have 20K. Is there something wrong with the servers?

Thu, 10/06/2011 - 04:46 Sandrazzz

I have earned 500,00 grains of rice and when I answer more questions correctly, the rice is not added to my account

Wed, 09/14/2011 - 13:10 Mae Eopsirisuk

Mr rice is missing too...I just played today and I stopped at 175,000 grains. I was about to look at my profile and post it on facebook but now my rice is at 171,700 grains. How is that possible???

Hopefully you guys can restore my missing rice! Thx

Wed, 06/15/2011 - 18:37 Harvey smith

i lost 30,000 grains yesterday?

Sat, 06/11/2011 - 00:08 Multiplication Ruler

The "My totals" page has not updated in many days, but my profile page is fine. I'm concerned whether my rice is really being donated or not.

Wed, 06/08/2011 - 18:08 football_ipswich

so what happens, I had made 1,500 grains in a subject then I wanted to go on a different subject and my 1,500 grains just dissapeared!

Wed, 03/23/2011 - 01:03 wolvepack7

Nope nothing wrong here.

Tue, 03/15/2011 - 03:36 csmeier

When I try logging into my group, I get a screen full of error messages.

Wed, 03/02/2011 - 05:59 Odd_Notice

According to the counter at the top of the playing screen – next to which group and such – it showed that I had 52500 before I logged off. I got back on a couple hours later and it had jumped up to 93000. Now, after a hour or so of continuous playing, it’s telling me that I’m back down to 62300. This is a problem since I’m playing for extra credit in school and need to show that I’ve reached 100000 in order for the credit to apply.

Also, under My Rice it shows totals that don’t add up to the numbers in the play screen. It won’t show my ranking either – something that I was interested in seeing.

It's hard to keep playing - even for a good cause - when I'm not sure how much I'm even giving....

Fri, 02/25/2011 - 12:31 Team_Freerice_admin

@MalihaP - thank you to you and your students for playing! It takes 24 hours for the group profile totals to be updated. While the totals in the toolbar and player profile are updated almost immediately.

Fri, 02/25/2011 - 07:56 MalihaP

My students and I are playing for rice, but it is not always adding their individual total to the group. Is there a glitch?

Fri, 02/11/2011 - 02:30 Smilinsteve

I have started a group on Feb 9, Wed.."Be The Change" ....I recruited 7 members, and we earned over 20,000 grains in one short day...but I notice names are missing...grain totals are wrong, and even 4 members have exactly the same total...which is obviously a glitch....

If this is going to be an ongoing problem....my recruits will become despondent and stop clicking....and not join anything else I bring to them in the future....This is a serious problem....I need to see that the database is working correctly before I have to start trying to answer questions about why its defective!

PLEASE CORRECT The amounts and names, and communicate to us about this quickly ! ! !

Thu, 02/10/2011 - 20:50 aarroyo2012

since yesterday the new grains that i gain wont at up to my total in my group.

Wed, 02/09/2011 - 08:58 NJMartin

And I lost my total from yesterday? Will still play regardless of my total... free rice for all! :)

Wed, 02/09/2011 - 05:07 celliott

Yea i missing some rice too :( but i truly dont kare cause as long i helping people in need i would love to play... even at school!But Freerice team could you work on a app for the phone... i would love it and download it right away...and play during class

Wed, 02/09/2011 - 05:05 celliott

well i just got on... just a day before that happened!and nothing happened. BUT I LOVE THIS GAME!!!

Wed, 02/09/2011 - 03:42 eo34195

I'm still missing 7,000 grains.

Wed, 02/09/2011 - 02:27 annikamay03

This is really an amazingly wonderful site, are there any other sites like this? it would be great if there was Freecorn.com or Freebread.com or...freeTOFU.com!!! how would one go about creating a site such as this? I wanna donate more!! :D

Wed, 02/09/2011 - 01:10 870wingmaster

CAME ON AND NONE BUT I DONT MIND

Wed, 02/09/2011 - 00:07 logansfood

I just joined yesterday so I lost no rice. To Join the rice bowl do you just login to free rice and you are automatically playing for the rice bowl?

Tue, 02/08/2011 - 23:01 barelyanne

my rice shows as zero every time I log on. I earn rice but next time I log on its back to zero. do I need to be part of a group to earn rice? do I need to do something else to get it to store my totals?

Tue, 02/08/2011 - 21:22 pogib14

I have all my rice from what I can tell but my rice totals are not updating in some areas. I don't know if that is a database isse or a server communication issue but I would like it if my totals were reflected correctly.

Tue, 02/08/2011 - 20:13 dawsonjamie75@yahoo.com

It doesn't matter to me what the speed is. I just do this during my free time at school

Tue, 02/08/2011 - 20:13 ME_dr.moocow

its sayin im not getting them

Tue, 02/08/2011 - 18:23 estraticos

I am answering questions but am not getting any rice, I am logged in. what should i do?

Tue, 02/08/2011 - 08:45 NJMartin

Still no rice :(

Tue, 02/08/2011 - 04:16 wolvepack7

I love to donate some of my time to help the ones in need!

Tue, 02/08/2011 - 02:24 RandallC

Thanks for being Honest. It is always best to tell the truth and then fix the mistake as soon as possible. Now let's get back to feeding the hungry...

Tue, 02/08/2011 - 02:04 Elizabeth Slater McEwen

I am having problems getting totals to register, which is disappointing.

Tue, 02/08/2011 - 01:57 blade of the winds

really you positive i have notice no drops in my rice

Tue, 02/08/2011 - 01:21 AvrilHanson21

last month I was playing and my totals by my username 48,000 grains of rice I get back on and I had lost grains. I had to basicly start all over. also how come I check my profile it says AvrilHanson21 has donated 94,110 grains, But when I look down at the list with 1 2 3 for my group it says 90,870 grains donated. Then I click on the members list and it say 93,980 grains donated? why are their 3 different totals.

Tue, 02/08/2011 - 01:14 crakrueger

I donated another 14330 grains of rice towards the rice bowl on Feb 6, but it only shows the first 20670 grains. It shows the right cumulative total though.

Tue, 02/08/2011 - 00:11 babyturtl3

I donate rice when I am bored at work! unfortunatly for me i am bored alot :0) but what a good cause and fun also!

Mon, 02/07/2011 - 16:21 crew214

I didn't lose any rice! Thanks to this site. I love to donate rice!

Mon, 02/07/2011 - 08:23 team fusion

rice...

Sun, 02/06/2011 - 19:12 Julia Todorova

I am so happy for finding this site, even my 14 year old son is interested! We play together and the feeling of donating is fantastic!

Sun, 02/06/2011 - 17:17 ME_tiana

this site is awsome!!!! : ) <3 : )

Sun, 02/06/2011 - 05:42 cinnamoncupcakesnwaffles

just out of curiousity, i was on freerice.com like 2 hours ago and i had 16 thousand grains and now i've returned and there is only 12 thousand... (and i swear yesterday i only had approximately 12 thousand)... so i think there may be a glitch in the software :)

Sun, 02/06/2011 - 05:42 cinnamoncupcakesnwaffles

just out of curiousity, i was on freerice.com like 2 hours ago and i had 16 thousand grains and now i've returned and there is only 12 thousand... (and i swear yesterday i only had approximately 12 thousand)... so i think there may be a glitch in the software :)

Sun, 02/06/2011 - 01:58 1t2o

yo! what rice are you talking about?i played for 3 hours yesterday and lost nothing!

Sun, 02/06/2011 - 00:47 Kasia-J

I would like to point out this here: http://www.freerice.com/users/kuchenkainternetowa ...I do not mind my missing 60,000 grains anymore, I have a new account now anyway, but our group founder (Polish Free Ricers) lost 1,000,000 grains and did not get them back?

Plus, I am now luckily somewhat allowed to be a member of Polish Free Ricers and donate again - but my name does not show up in the main group listing? My donations get counted in, which is of course an improvement, but I would like to be shown as a member too *sigh*

Please find a solution for this if possible, and please add the 1,000,000 rice grains back to the count of our group founder. He worked so hard and was among the Top 5 Free Rice players!

Sun, 02/06/2011 - 00:24 EcoFriend

Confusion cleared! Thanks freerice support!

Sat, 02/05/2011 - 22:42 joseph5

The top players must be really free 24/7. I mean does this vocab actually help u on like tests like sat

Sat, 02/05/2011 - 18:59 bengaltigercub

I lost about 5,000 grains of rice total. It won't show abything even if I'm adding rice now. :(

Sat, 02/05/2011 - 18:53 nana614

i came from 50000 to 45000

Sat, 02/05/2011 - 07:32 juneroc

my rice is still missing!?

Recent FAQs